Contact
Talk to a person.
No ticket queue, no chatbot. Email us and someone who works on hauls will answer—usually on the next business day.
hello@haulmio.com
Write in English or Chinese—whichever is easier. Include your request number if you have one.
Email HaulMioBefore you write
It helps to include:
- Your request number (if you have one)
- The link or item you're asking about
- What you'd like us to check or change
- Your destination country
Missing something? Send what you have. We'll ask.
We don't promise 24/7 support. We promise a real reply from the person handling your request.